Shipping Policy

At ENVNIS, we are committed to delivering your jewelry safely and efficiently to customers worldwide.
All orders are shipped from our fulfillment center in China, carefully packaged and quality-checked before dispatch.

Processing Time

  • Standard items: 0–3 business days

  • Solid gold jewelry (14K/18K) or custom-made items: 7–12 business days (as each piece is made-to-order with great care)

Estimated Delivery Time (after dispatch)

  • United States: 5–21 business days

  • Canada & Europe: 5–21 business days

  • Australia: 5–21 business days

  • Other international locations: 5–21 business days
    Please note: Shipping times are estimates and may be affected by customs delays or carrier service in your region.

Tracking Information

  • You will receive a shipping confirmation email with tracking details once your order is dispatched.

  • Tracking updates may take 2–5 business days to appear in the system.

Packaging & Multiple Shipments

  • To ensure safe delivery, some orders may be shipped in multiple packages. You will receive tracking information for each package if applicable.

Worldwide Shipping

  • We offer free worldwide shipping to over 200 countries.

  • If your country cannot be serviced by our carriers, we will contact you directly to provide alternative solutions.

Address Accuracy

  • Please double-check your shipping details before completing your purchase.

  • Unfortunately, we are unable to change or update an address once an order has been placed.

For any questions about your order or delivery, please contact our customer service team:
Email: contact@envnis.com