Dear Envnis Community,

Envnis is committed to the health and well-being of our team members, partners, and loyal customers during these unprecedented times, as everyone faces new challenges and adapts to the situation we are facing as a society.

Please know that at Envnis, we are taking all the CDC-recommended steps in our corporate office and manufacturing facilities. These include the option for many of our employees to work from home and continue to practice social distancing, and other best practices to help protect and support our production teams and you, our valued customers.

Our teams are working overtime to produce and ship the top-quality Envnis line of products to you, our customers around the world, as quickly as possible. You may experience delays due to the number of orders being processed and extended lead times for shipping so please allow 10-24 days for orders to be shipped during this extraordinary time.

Thank you in advance—not only for your loyalty to Envnis but for your patience! The staff at Envnis are with you and your family and hope that our products offer you some comfort and support as we take on this challenge together.

 

How long does shipping take?

Shipping time varies by location. These are our estimates:

LOCATION	*ESTIMATED SHIPPING TIME
United States	7-19 Business days
Canada, Europe	7-19 Business days
Australia	7-19 Business days

*This doesn’t include our 2-5 day processing time.

 

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

 

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

 

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.

 

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

 

Address changes

We are unable to change or update a shipping address once an order has been placed. Please be sure to check your shipping details prior to submitting your order.

 

If you have any questions or requests, please feel free to contact us via the following email:contact@Envnis.com